Star Rods  •  158 Little Nine Drive  •  P.O. Box 459  •  Morehead City  • North Carolina  •  28557

Phone:  252.247.4113  •  Fax:  252.247.2219  •  E-mail:  starrods@seastriker.com

5 YEAR WARRANTY

     Star Rods, Inc will at its option repair or replace any Star Rod that has defects in workmanship or materials for a period as stated above.  To obtain service under this warranty, purchaser may return rod to their local Star Dealer or contact Star Rods at 1-888-782-7763.  Star Rods is not responsible for damage caused by misuse, accident, neglect or normal wear.  Star Rods will only warranty rods purchased directly from an authorized dealer and will not warranty any rod purchased from an internet auction site, pawn shop, or the like.  This warranty supercedes all other warranties, expressed or implied.

 

Star Warranty Repair Centers:

 We have warranty centers in various states that can fix your rod and get you fishing promptly.  If you live near one of these stores, simply take your rod to that location and they will repair your Star Rod free of charge.   Click here for a complete listing of our centers.  If your rod cannot be repaired or if you have questions about the rod, please contact one of our warranty/replacement centers. 

 

How to Return a Rod:

1.       The store at which you purchased the rod will, at managers discretion, replace a rod that is covered under this warranty.

2.       You may return, at your expense, the rod to Star Rods (see below) for repair or replacement.  Call 252-247-4113 ext 234 or e-mail us before you send the rod to receive a return authorization.  Let us know the rod number or type and under what circumstances did the defect/breakage occur.

3.       Please include the following with the rod:

   a. Your return address along with your phone number.

   b. A detailed description of the circumstances under which the

         problem occurred.

   c. The location and approximate date of purchase.

 

Repair Center Headquarters

8538 N.W. 64th Street

Miami, FL  33166

 

Replacement Center

158 Little Nine Drive

Morehead City, NC  28557

252-247-4113

 

For more information, e-mail us at: starrods@seastriker.com