ORDERING CATALOG LISTED ITEMS:
We service and ship nationally and internationally. For domestic purchases, Mastercard, VISA, Discover, American Express and money orders in (US currency) are accepted forms of payment. Personal checks are accepted; however goods will not be shipped until the check clears the bank. Available modes of shipment are FEDEX, UPS Ground and Air, Parcel Post and Air Parcel Post. In-stock parts and accessories ordered Monday-Friday, are normally shipped within 24 hours.
For international customers, we accept bank wire transfers, cashier's checks and personal checks (allowing time to clear before shipment).
Wire Transfer: Once you have decided on your purchase and we have determined the shipping cost, we will provide wire transfer instructions. Include a $20 wire transfer fee which is charged by the bank on this end to receive funds by wire.
We do not accept credit cards from certain countries due to high frequency of fraud. Among these are Ukraine, Indonesia, the Philippines, Korea, Japan, China, Yugoslavia, Lithuania, Egypt, Romania, Bulgaria, Turkey, Russia, Pakistan, Malaysia, all South and Central American countries, African countries and Israel.
If you intend to ask us to accept your credit card, expect to provide extensive documentation proving your identity and ownership of the card. As a minimum, new international credit card customers must fax (804-725-5510) or e-mail the following information:
 | Copy of a government photo identification, (passport or drivers license) showing signature and address. |
| Complete telephone numbers where you can be reached at work and at home, including country code. |
| A readable copy of the credit card (CC) front and back showing signature. |
| The first page of the previous month's CC statement showing name address and CC number. |
| A hand written signed authorization for Queens Creek Co. to charge the CC the appropriate amount. |
| Shipment of the order will only be made to the name and address shown on the billing statement. |
| Customs arrangements are YOUR responsibility. We will provide whatever documentation you request but will insure the shipment for full value to protect against loss. |
To inquire about reel parts, please call our parts and service department at (804) 725-3889, Monday-Friday, 9-5 EST.
To order items listed in this catalog, you can e-mail us sales@queenscreek.com
State the desired items and MasterCard, VISA, Discover or American Express card number and expiration date. Be sure to include your mailing and shipping address and a daytime phone number. Please specify mode of shipping desired.
You may order items shown on this website by calling 804-725-3889.
You may also order by mail.
Our mailing and UPS shipping address is: Queens Creek Outfitters, 2066 Buckley
Hall Road, P.O. Box 900, Cobbs Creek, VA 23035.
Thanks for your business and good fishing!
The team at Queens Creek
